NHTSA Complaint #10367160 — 2002 FORD WINDSTAR

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH, THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TRANSMISSION WAS REPLACED UNDER THE SERVICE WARRANTY. THE TRANSMISSION FAILURE REOCCURRED SIX MONTHS LATER AND WAS REPLACED WITH A NEW TRANSMISSION. THE TRANSMISSION AND RADIATOR WERE REPLACED ON TWO DIFFERENT OCCASIONS. THE CONTACT PAID THE COST FOR THE REPAIR EXPENSE FOR THE ONE RADIATOR REPLACEMENTS. IN ADDITION, THE VEHICLE EXPERIENCED A FAILURE WITH THE FRONT BRAKES AND FRONT ROTORS, WHICH HAD REQUIRED ANNUAL REPLACEMENT . ALSO, WHILE DRIVING THE REAR AXLE FRACTURED. THE FAILURE MILEAGE WAS UNKNOWN.