NHTSA Complaint #10366938 — 2011 KIA SORENTO

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10366938
Vehicle	2011 KIA SORENTO
Component	STEERING
Date of Incident	October 10, 2010
Date Filed	November 20, 2010
Mileage	10,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

PURCHASE USED 2011 KIA SORENTO WITH LESS THAN 12,000 MILES FROM DEALERSHIP. CAR WAS MAKING LOUD NOISES 2 DAYS AFTER PURCHASE IN THE FRONT OF THE VEHICLE. TOOK IT IN IT WAS THE POWER STEERING PUMP WHICH NEEDED TO BE REPLACED. AFTER IT'S REPLACEMENT LESS THAN A WEEK LATER THE PROBLEM STARTED UP AGAIN. DEALERSHIP SAID IT WASN'T BLEED PROPERLY AND HAD AIR IN THE SYSTEM. AFTER THEY BLEED THE PUMP THE NOISE STARTS UP NEXT DAY. NOW THEY HAVE TWO REPLACE THE PUMP AGAIN. HOWEVER THEY DON'T HAVE THE PART IN STOCK. AFTER DRIVING AROUND FOR A WEEK WAITING FOR THE PART TO ARRIVE THE CAR HAS BEEN PULLING WHEN I DRIVE AND THE WHEEL SEEMS STUCK WHEN I TRY TO TURN. I FEEL IT'S EXTREMELY UNSAFE AND FEEL THEY SHOULD HAVE KEPT THE CAR UNTIL THE PART ARRIVED. *TR

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