NHTSA Complaint #10366830 — 2009 CHEVROLET TRAVERSE

TL*THE CONTACT OWNS A 2009 CHEVY TRAVERSE. THE TIRE BRAND WAS GOODYEAR AND THE TIRE SIZE WAS P255/65/R18. THE DOT WAS 4BXMARDR. THE CONTACT HEARD A CHOPPING SOUND COMING FROM THE TIRE ON THE DRIVERS SIDE OF THE VEHICLE WHILE DRIVING 40 MPH. THE CONTACT HAD TAKEN THE VEHICLE FOUR TIMES TO VARIOUS DEALERS AND HAD ALSO CONTACTED THE MANUFACTURER. THE TECHNICIANS DID NOT DIAGNOSE THE FAILURE AND STATED THAT THERE WAS NOTHING WRONG WITH THE TIRES. THE MANUFACTURER STATED THAT THE CONTACT NEEDED TO REPLACE THE TIRES IF SHE WAS NOT COMFORTABLE WITH THE SOUND. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,781.