NHTSA Complaint #10366784 — 2006 VOLKSWAGEN JETTA

I RECENTLY PURCHASED A USED, LOW MILEAGE 2006 VW JETTA AND SOON AFTER I NOTICED THE HEADLINER BEGAN TO BUBBLE, SAG, AND TEAR AWAY FROM THE C-PILLARS I KNEW THAT THIS WAS NOT NORMAL FOR A FOUR-YEAR-OLD CAR AND THAT THIS COULD QUICKLY TURN INTO A SAFETY HAZARD IF LEFT IGNORED. SHOULD THE HEADLINER CONTINUE TO BUBBLE AND SAG INTO THE DRIVER'S LINE OF SIGHT THIS COULD BECOME A SERIOUS MOTOR VEHICLE HAZARD. I BEGAN TO READ AROUND ONLINE AND DISCOVERED, TO MY SHOCK, NEWS ABOUT THE COMMONALITY OF THIS ISSUE TO HUNDREDS OF OWNERS. SO, SURELY VOLKSWAGEN IS ALREADY AWARE THAT THIS IS A MASS ISSUE AND WOULD CERTAINLY WANT TO TAKE ACTION TO CORRECT IT, RIGHT? I AM WRITING BECAUSE I GENUINELY LOVE THIS CAR, BUT FEEL THAT THERE IS A SERIOUS MOTOR VEHICLE DEFECT WITHIN THE HEADLINER ASSEMBLY, GLUE OR THE WAY THE FABRIC LINER WAS CUT, POSSIBLY TOO SHORT. I WANT TO GET MY HEADLINER REPAIRED, BUT HONESTLY DO NOT FEEL THAT I SHOULD BE FULLY RESPONSIBLE FOR LOW QUALITY CRAFTSMANSHIP PUT INTO THE HEADLINER OF A FOUR YEAR OLD VEHICLE. I'D LIKE FOR VOLKSWAGEN TO PETITION TO HAVE THIS ITEM RECALLED CITING THE POTENTIAL SAFE HAZARDS IT CAN CAUSE DUE TO LOSS OF SIGHT WHILE DRIVING. ALSO, I'D LIKE FOR YOU TO CONTACT ME IN ORDER TO MAKE THE PROPER ARRANGEMENTS TO HAVE MINE REPLACED. I AM ALSO SENDING THIS LETTER TO VOLKSWAGEN'S CONSUMER COMPLAINTS DEPARTMENT, CONSUMER AFFAIRS, AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION FOR THEIR REVIEW. THE CONSUMER STATED WITHIN ONE WEEK OF OWNING THE VEHICLE, HE NOTICED A VIBRATION IN THE STEERING WHEEL. IT WAS DETERMINED THE ROTORS NEEDED TO BE REPLACED. SOON AFTER, THE RADIO AND WINDOW BUTTONS BEGAN TO PEEL AS IF THEY HAD BEEN SITTING OUT IN HEAT. UPDATED IVOQ 12/22/10*JB *TR THE CONSUMER ALSO STATED THE WIRING IN THE DRIVER'S SIDE DOOR WAS DEFECTIVE. THE EXTERIOR SIDE MIRROR TURN SIGNALS DID NOT FUNCTION PROPERLY. THE WIRING HARNESS INSIDE THE BOOT OF THE DRIVER'S DOOR SHOWED SIGNS OF WEAR. THE CONSUMER STATED 2 OUT OF THE 11 WIRES WERE BROKEN, INCLUDING THE GROUND WIRE. UPDATED 06/