NHTSA Complaint #10366753 — 2006 NEWMAR DUTCH STAR

THIS IS 2ND RECALL FOR NORCOLD REFRIGERATOR IN OUR RV. RV IS IN STORAGE, BUILDING AND USED TO LIVE IN. FROZEN FOOD IN FREEZER, AND NO WHERE ELSE TO STORE IT. IT IS OVER 200 MILES TO CLOSEST REPAIR PLACE, AND INSURANCE ON RV IS FOR STORAGE ONLY AND NOT DRIVING. WILL COST OVER 200 DOLLARS FOR ROUND TRIP TO ACCOMPLISH DEFECTIVE NORCOLD PRODUCT. INSURANCE FOR RV TO MAKE TRIP WILL BE EXTRA AND OVER THE 200 DOLLAR AMOUNT. IF TURN OFF REFRIG, FREEZER WILL LOSE OVER $350 PERISHABLE ITEMS. WE ARE RETIRED, HAVE SOME DISABILITY, AND ON LIMITED INCOME. NORCOLD CAUSED THESE PROBLEMS AND SHOULD PAY TO REMEDY THEM. NORCOLD REPAIR CENTER STATED THEY COULD MAKE SERVICE CALL AT A COST OF $170, PLEASE AUTHORIZE RICH AND SONS CAMPERS SALES, WWW.RICHSONSRV.COM, PHONE 308-384-2040, TO MAKE SERVICE CALL. THE CONTACT AT RV REPAIR IS: NICK. WE HAVE NEWMAR DUTCH STAR, VIN # [XXX]; COOLING UNIT SN ON RV 8328978 R801201. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR