NHTSA Complaint #10366493 — 2005 INFINITI FX35

I OWN A 2005 INFINITI FX35. WITHIN THIS LAST YEAR, I HAVE HAD PROBLEM WITH ALL 4 LOCKING MECHANISMS INCLUDING THE REAR HATCH OF MY VEHICLE. THIS FIRST BEGAN WITH THE RT REAR PASSENGER SIDE AND HAS NOW AFFECTED THE REMAINDER OF THE DOOR LOCKS. THE FAILURE IS THAT WHEN THE DOOR LOCK BUTTON FAILS TO EITHER LOCK AND OR UNLOCK ANY OF THE DOORS. THIS IS A CONSTANT PROBLEM. WHEN THE DOOR LOCK BUTTON IS DEPRESSED THERE IS A LOCKING SOUND HEARD, BUT THE ACTION DOESN'T TAKE PLACE. WHEN DISARMING THE ALARM WITH THE KEY FOB, AND ENTERING MY VEHICLE I FIND IT DOES NOT OPEN MY DRIVER DOOR. I MUST USE THE KEY TO UNLOCK THE DOOR. WHEN MANUALLY ATTEMPTING TO LOCK THE VEHICLE FROM THE INTERIOR THE DOOR ACTUATORS FAIL TO LOCK, THUS I MUST MANUALLY LOCK EACH DOOR. CURRENTLY THERE IS NO RECALL BY INFINITI FOR THIS TYPE OF PROBLEM. IT WILL COST UPWARD OF 1,000 TO FIX. THIS HAS NOT BEEN THE ONLY PROBLEM. 1 MONTH AGO, THE WARNING LIGHT ON THE AIRBAG RESTRAINT SYSTEM TURNED ON AND HAS BEEN FLASHING. I DO NOT KNOW IF THIS I WILL AFFECT THE DEPLOYMENT OF THE AIRBAGS IN CASE OF AN ACCIDENT. RESEARCHING AND SPEAKING TO MECHANICS, THE FAULTY PART MAY BE THE BODY CONTROL MODULE. AS THIS PART CONTROLS THE SIGNALS SENT TO ALL DOOR LOCK ACTUATORS AS WELL AS THE AIRBAG RESTRAINT SYSTEM. MY VEHICLE BEING OUT OF WARRANTY, INFINITI WILL NOT FIX THIS ISSUE AND INSTEAD INTENDS TO CHARGE FOR REPAIRS. THIS SHOULD NOT BE CHARGED BY THEM AND SHOULD BE STATED AS A RECALL ITEM OF THE BCM, SINCE IT IS UNLIKELY THAT ALL FOUR LOCKS WOULD FAIL AT THE SAME TIME. MY BIGGEST SAFETY CONCERN IS FOR THE AIRBAG SYSTEM, AS I DO NOT KNOW IF ITS USELESS IN CASE OF AN ACCIDENT. AS FOR THE LOCKS FAILING, IT IS A GREAT SAFETY ISSUE, AS ANYONE COULD BE A VICTIM OF A CARJACKING, AND AUTOMATIC LOCKS ARE ESSENTIAL FOR PERSONAL SAFETY. I LIVE NEAR THE BORDER AND EVENTS LIKE THIS ARE FAR TOO COMMON. I WOULD EXPECT A BASIC ITEM ON A LUXURY VEHICLE TO PERFORM TO ITS STANDARDS, AS I WOULD EXPECT THIS COMPANY TO HONOR REPAIRS. *TR