NHTSA Complaint #10365807 — 1999 FORD WINDSTAR

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR SEL. THE CONTACT WAS DRIVING 50 MPH WHEN HE NOTICED THAT THE INSTRUMENT CLUSTER AND ALL THE GAUGES WHERE FLUCTUATING BACK AND FORTH INCLUDING THE SPEEDOMETER, FUEL AND TEMPERATURE GAUGES. HE STATED THAT THE FAILURE WAS INTERMITTENT AND PERSISTED FOR EIGHT MONTHS. ON OCCASION, THE CONTACT COULD CORRECT THE FAILURE BY STRIKING THE DASHBOARD WITH FORCE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE CONTACT WAS ADVISED THAT THE ABS ELECTRONIC STABILITY MODULE UNIT WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ADVISED BY AN AUTHORIZED DEALER THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 79,119.