NHTSA Complaint #10365480 — 2007 SATURN VUE

SEVERE PROBLEM WITH HYBRID / ELECTRICAL SYSTEM IMPAIRING SAFETY, USE AND VALUE OF THE VEHICLE. BEGAN WITH ENGINE SHUTTING DOWN AND RESTARTING ITSELF - LURCHING FORWARD WHEN IT DOES - DESPITE PRESSURE ON THE BRAKE. AT A LATER DATE NOTICED A STRONG ODOR CONSISTENT WITH AN ELECTRICAL FIRE INSIDE THE VEHICLE CABIN. ON ANOTHER OCCASION THE ENGINE SHUT DOWN LOSING ALL POWER AND VEHICLE FUNCTIONALITY - INCLUDING POWER STEERING AND OTHER VEHICLE SYSTEMS. THE VEHICLE WOULD NOT RESTART. ON THE MOST RECENT OCCURRENCE THE VEHICLE SHUT DOWN, RESTARTED ITSELF AND THE CHECK ENGINE LIGHT AND BATTERY LIGHT CAME ON YET AGAIN. THE VEHICLE THEN PROCEEDED TO SHUTDOWN AGAIN THREE MORE TIMES WHILE ENROUTE TO THE DEALERSHIP FOR THE ATTEMPTED REPAIR UNDER WARRANTY. SINCE FEBRUARY 2010, THE HYBRID BATTERIES HAVE BEEN REPLACED TWICE AND THE ECM REPROGRAMMED THREE TIMES, THE STARTER GENERATOR / ALTERNATOR HAS BEEN REPLACED AND THE STARTER GENERATOR CONTROL MODULE RELAY HAS BEEN REPLACED. THE PROBLEM WITH THE HYBRID / ELECTRICAL SYSTEM STILL HAS NOT BEEN ISOLATED OR RESOLVED - DESPITE AN EIGHT YEAR, 100,000 MILE WARRANTY FROM THE MANUFACTURER AND NOW ASSUMED BY GENERAL MOTORS. AT THIS POINT THE VEHICLE HAS BEEN TAKEN TO THE SATURN AND GM DEALERS FOR SERVICE ON THE HYBRID / ELECTRICAL SYSTEM A TOTAL OF 6 TIMES IN THE PAST 10 MONTHS. THE VEHICLE HAS BEEN OUT OF SERVICE NOW FOR THE LAST 26 DAYS AND IS STILL AT THE DEALERSHIP TRYING TO BE REPAIRED. *TR