NHTSA Complaint #10365403 — 2004 NISSAN MURANO

MY WIFE AND I WENT OUT TO GO TO AN APPOINTMENT WHEN THE REMOTE ACCESS KEY DIDN'T WORK. WE TRIED TO USE OUR KEY AND THAT FAILED TO WORK AS WELL. BASICALLY, WE WERE LOCKED OUT OF OUR CAR WITH NO WAY TO GAIN ACCESS TO OUR VEHICLE. TWO HOURS LATER I CAME OUT AND THE DRIVER SIDE DOOR WAS OPEN. REMEMBER, TWO HOURS AGO WE WERE LOCKED OUT AND NOW ONLY THE DRIVER SIDE DOOR IS UNLOCKED WITHOUT ME DOING ANYTHING TO IT. SO I TEST THE DOOR WITH THE MANUAL KEY TO SEE IF IT ALL WORKS AND BY SOME MIRACLE IT DOES. BUT ONCE AGAIN, THE REMOTE KEY DOESN'T WORK. THE WIFE TOOK IT APART AND RE-ASSEMBLED IT AND THEN IT WORKED. THIS FEELS LIKE IT WILL BECOME A HUGE PROBLEM AND I'VE READ REPORTS OF THE SAME CATEGORY OF NISSAN MURANO FAILURES AND AM AFRAID OF AN EMERGENCY WHERE THE DOOR NEEDS TO BE OPENED AND IT CAN'T BE IN A RELIABLE TIME FRAME. *TR