NHTSA Complaint #10365377 — 2004 CHEVROLET SILVERADO

TIRES issue reported to NHTSA

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Complaint Details

ODI Number	10365377
Vehicle	2004 CHEVROLET SILVERADO
Component	TIRES
Date of Incident	October 17, 2010
Date Filed	November 11, 2010
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

KUMHO TYRES ON MY CHEVY SILVERADO DEVELOPED SIDEWALL SPLITS DUE TO DRY ROT. TYRES ARE ONLY 1 YEAR OLD AND HAVE 26,000 MILES ON THEM. THEY DID NOT WANT THE DOT NUMBERS. CONTACTED KUMHO AND THEY SAID THEY WEREN'T CONCERNED. MY AUTO SHOP SAID THE TYRES WERE UNSAFE TO DRIVE AND REPLACED THEM. THE INDIFFERENCE AND RUDENESS OF THE KUMHO CUSTOMER SERVICE PERSON CHARLES AND HIS SUPERVISOR WAS APPALLING. ABSOLUTELY NO CONCERN THAT THIS COULD CREATE A POTENTIALLY FATAL TYRE FAILURE. VERY DISTURBING AND QUITE A SURPRISE. *TR

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