NHTSA Complaint #10365227 — 2006 FORD EXPLORER

NOTICED LOW COOLANT LEVEL AND SHORTLY AFTER THE VEHICLE OVERHEATED FOR ABOUT 10 SECS, THEN WENT BACK TO NORMAL TEMP. TOOK TO THE DEALER TO GET CHECKED OUT, AND THEY SAID I NEEDED A NEW RADIATOR BECAUSE THERE WAS IN FACT A SMALL LEAK. REPAIR COSTS WERE $1100 TO REPLACE A RADIATOR, YES A RADIATOR THAT HAD 50K MILES ON IT. RADIATORS ARE NOT SUPPOSED TO GO OUT THAT EASILY, AND AFTER RESEARCHING ON THE WEB I HAVE FOUND DOZENS OF PEOPLE WITH THE SAME SORT OF ISSUES. FORD HAS ALREADY RELEASED A TSB FOR THIS FAULTY PART BUT WILL REFUSE TO GIVE ME ANY KIND OF REIMBURSEMENT, OR PAY FOR ANY OF THE WORK DONE. THE ONLY REASON I EVEN USED THE FORD DEALER WAS TO GET THE PCM UPDATE THAT ONLY THEY CAN DO. PLEASE HELP, COMPANIES HAVE TO BE HELD ACCOUNTABLE FOR THE PRODUCTS THEY SELL. *TR