NHTSA Complaint #10365162 — 2002 CHEVROLET IMPALA

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT APPROACHED THE PARKED VEHICLE AND SMELLED A STRONG BURNING ODOR COMING FROM UNDERNEATH THE HOOD. THE HOOD WAS RELEASED AND THE ENGINE COMPARTMENT WAS COMPLETELY MELTED. THERE WERE NO FLAMES. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY ADVISED THAT THERE WAS A RECALL ASSOCIATED WITH THE NHTSA CAMPAIGN ID NUMBER 09V116000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS BEYOND REPAIR DUE TO THE FIRE. THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 139,000.