NHTSA Complaint #10364975 — 2003 FORD FOCUS ELECTRICAL SYSTEM

Complaint Details

ODI Number	10364975
Vehicle	2003 FORD FOCUS
Component	ELECTRICAL SYSTEM
Date of Incident	November 5, 2010
Date Filed	November 8, 2010
Mileage	113,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

I WAS PARKED OUTSIDE MY GIRLFRIEND'S DR'S OFFICE WAITING TO PICK HER UP. IT WAS A COLD DAY AND SHE DIDN'T WANT TO TAKE THE BUS. WHEN I TRIED TO START THE CAR THE KEY WOULD NOT TURN. I ATTEMPTED REPEATEDLY TO TURN THE KEY, BUT IT WOULD NOT BUDGE. THIS HAD HAPPENED TWICE BEFORE (I HAD ONLY OWNED THE CAR A COUPLE MONTHS), BUT THE KEY HAD TURNED WITH SOME FIDDLING. THIS TIME IT WOULDN'T TURN, NO MATTER WHAT I DID. I EVENTUALLY HAD TO HAVE IT TOWED. THE MECHANIC CALLED ME TODAY AND SAID THE IGNITION CYLINDER NEEDS TO BE REPLACED AND THE KEY HAS TO BE REPROGRAMMED. I READ SEVERAL SOURCES ONLINE THAT SAID THIS IS NOT NECESSARY THAT ANYONE WHO TELLS YOU THIS IS PADDING THEIR OWN POCKET, BUT WHAT CAN I DO? I'M NOT A MECHANIC AND I'M NOT ABOUT TO CALL THIS GUY A LIAR. I HAVE TO BITE THE BULLET AND PAY FOR THE REPAIRS AS HE DESCRIBES THEM. *TR

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