NHTSA Complaint #10364357 — 2007 HONDA CR-V

WARNING FOR TIRE SIGNAL CAME ON DASH INDICATING A PROBLEM WITH TIRE PRESSURE (AGAIN). I WENT TO A LOCAL TIRE DEALER FOR AIR AND PRESSURE CHECK ONLY TO BE ADVISED THAT ALL 4 OF MY YOKOHAMA TIRES HAT ONE INCH PLUS OF DRY ROT. THESE TIRES ARE ABOUT ONE YEAR OLD, HAVE APPROX. 35,000 MILES ON THEM AND MY VEHICLE HAS AN OUTSTANDING SERVICE RECORD. COPIES OF RECEIPTS SHOW THAT EVERY 40,000 MILES I PURCHASED NEW TIRES. ALL WORK AND ALL PART PURCHASES HAVE BEEN DONE 100% AT HONDA DEALER-JACK MATIA IN ELYRIA, OHIO. THE ONLY SERVICE PERFORMED OUT OF THE DEALER IS TWICE A YEAR DETAIL SERVICE DONE AT A REPUTABLE DETAIL SHOP IN WESTLAKE, OHIO. UPON MY CONTACTING THE DEALER AND VISITING THEM, THEY COULD NOT EXPLAIN HOW THIS COULD BE MISSED AND NEVER WITNESSED "DRY ROT". THE RETURN/CREDIT PROCESS WITH THE DEALER AND TIRE RACK (HONDA'S DISTRIBUTOR) WAS AN INSULT ON TOP OF HAVING TO PURCHASE BRAND NEW TIRES AND MY CHOICE, A DIFFERENT BRAND. I EXPRESSED MY DISAPPOINTMENT AND ANGER TO THE GENERAL MANAGER AT THE DEALERSHIP AND WAS INSULTED. RESEARCH ON MY END INDICATES THAT THERE IS IN FACT DOCUMENTATION ABOUT THE TIRES AND DRY ROT AND THE I BELIEVE THE DEALER IS JUST AS ACCOUNTABLE FOR THE TIRES SINCE THEY SOLD THEM AND INSTALLED THEM FOR ME AND SHOULD HAVE SEEN WHAT IS ONE INCH AND HALF ON ALL OF THE TIRES. PICTURES ARE AVAILABLE. NO HARM CAME TO ME OR ANYONE ELSE. HOWEVER, I FEEL I AM DUE COMPENSATION/REFUND FOR THIS PURCHASE AND THIS MATTER SHOULD BE INVESTIGATED TO INSURE THAT NO HARM COMES TO ANYONE ELSE THAT MIGHT HAVE YOKOHAMA TIRES. *TR