NHTSA Complaint #10364101 — 2003 NISSAN ALTIMA

I SUSPECTED THAT MY CAR DEVELOPED PROBLEMS WITH THE EXHAUST SYSTEM, AND TWO NISSAN DEALERSHIPS CONFIRMED THAT THE CATALYTIC CONVERTER IS CRACKED. I FOUND OUT THAT PROBLEMS WITH DEFECTIVE CATALYTIC CONVERTERS IN 2002-2003 ALTIMAS WERE ADDRESSED IN NISSAN VOLUNTARY RECALL CAMPAIGN #R3007 (NHTSA #03V-084). THE WORK PERTAINING TO THAT RECALL WAS PERFORMED ON MY CAR ON 07/31/2006 BUT THE DEFECTIVE CATALYST HAS NOT BEEN REPLACED AS INSTRUCTED ON PAGE 5 OF NISSAN RECALL CAMPAIGN BULLETIN #NTB03-070C. I ASKED THE DEALERSHIPS TO REPLACE THE CATALYST AS PART OF THE RECALL #R3007 (NHTSA #03V-084), BUT THEY REFUSED SINCE THE RECALL HAS BEEN RECORDED AS PERFORMED. I CONTACTED NISSAN CONSUMER AFFAIRS, BUT MY REQUEST TO COMPLETE THE RECALL WORK WAS DENIED. I CONTACTED CEO OF NISSAN, CARLOS GHOSN, AND EXECUTIVE VP OF NISSAN NORTH AMERICA, CARLOS TAVARES. THEY ALSO REJECTED MY REQUEST TO PROPERLY SERVICE MY CAR AS NISSAN PROMISED IN ITS RECALL #R3007 (NHTSA #03V-084). THE CATALYST DEFECTS DESCRIBED IN NISSAN RECALL CAMPAIGN BULLETIN #NTB03-070C ARE VERY SERIOUS. THE DEBRIS FROM CATALYST MAY DAMAGE THE ENGINE WHICH CAN RESULT IN FIRE. I KINDLY REQUEST THAT YOU INVESTIGATE WHETHER NISSAN'S REMEDY (RECALL #R3007, NHTSA #03V-084) IN THIS CASE OF DEFECTIVE CATALYST WAS ADEQUATE. *TR