NHTSA Complaint #10363988 — 2007 BMW 550I STEERING

Complaint Details

ODI Number	10363988
Vehicle	2007 BMW 550I
Component	STEERING
Date of Incident	October 21, 2010
Date Filed	November 4, 2010
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL*THE CONTACT OWNS A 2007 BMW 550I SERIES. WHILE DRIVING 35 MPH AT VARIOUS SPEEDS THE POWER STEERING FAILED. THE WARNING LIGHT ILLUMINATED INDICATING THAT THE WARNING HYDRAULIC STEERING MALFUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE HE WAS TOLD THAT THEY NEEDED TO REPLACE THE COMPUTERIZED STEERING COLUMN CHIP. HE WAS INFORMED THAT THERE WOULD BE A RECALL FOR THE FAILURE AND HE SHOULD WAIT FOR THE RECALL NOTICE BEFORE THEY CAN REPAIR THE VEHICLE. THE MANUFACTURER WAS CALLED AND STATED THAT THEY KNEW NOTHING ABOUT THE RECALL AND OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 120,000.

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