NHTSA Complaint #10363963 — 2003 BUICK LESABRE STRUCTURE

Complaint Details

ODI Number	10363963
Vehicle	2003 BUICK LESABRE
Component	STRUCTURE
Date of Incident	July 6, 2004
Date Filed	November 4, 2010
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

THE DASH ON BUICK LESABRE MODEL YEARS 2000-2005 PEELS AWAY STARTING AT THE WINDSHIELD AND STICKS UP AND CONTINUES ACROSS . CONCERN WHEN IT GETS TO THE RIGHT SIDE THE AIRBAG MIGHT DEPLOY..ONLY SOLUTION IS TO REPLACE DASH. HAVE CONTACTED BUICK ABOUT THIS BUT THEY DO NOT ACKNOWLEDGE A PROBLEM. FILED A FORMAL COMPLAINT WITH NHTSA,WAS SUPPOSED TO HAVE RECEIVED PAPERS TO FILL OUT AND RETURN ,HAVE NOT RECEIVED THEM YET (4 WEEKS AGO) SPOKE TO BUICK REP. 11-2-2010 AND WAS TOLD I WOULD HAVE TO PAY FOR REPAIRS UNLESS ENOUGH PEOPLE FILED A COMPLAINT TO INITIATE A RECALL. PERSON SITTING IN PASSENGER SEAT COULD BE INJURED IF THE DASH PEELED AWAY ENOUGH TO ACCIDENTALLY DEPLOY THE DASH STARTED PEELING UP 16 MONTHS AFTER PURCHASE. (12-2-2002) 2003 BUICK LESABRE CUSTOM. HAS 38,000 MILES ON IT. *TR

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