NHTSA Complaint #10363884 — 2004 VOLKSWAGEN BEETLE

AT 64,000 MILES MY 2004 VW , AUTOMATIC, BEGIN TO "JUMP" GEARS BETWEEN THE 1ST AND 2ND GEAR AFTER IT WARMED UP. IT GOT PROGRESSIVELY WORSE AND I TOOK IT IN TO THE DEALER. AFTER BEING TOLD THAT THE WARRANTY WAS OUT, I WAS TOLD THAT THEY WERE CERTAIN IT WAS THE GEAR BOX BECAUSE THE TRANSMISSION DID NOT SHOW UP IN THE DIAGNOSTIC AS THE PROBLEM. THEY DID NOT GUARANTEE THAT THE GEAR BOX WOULD FIX THE PROBLEM. I DID NOT AUTHORIZE THE WORK AND TOOK IT TO ANOTHER VW REPAIR. THEY TOLD ME THAT IT WAS THE TRANSMISSION, BUT THERE WAS A PROBLEM WITH IT NOT SHOWING UP IN THE DIAGNOSTIC. I HAVE NO CONFIRMATION OF THE PROBLEM AND THE WORK IS EXPENSIVE, THE ESTIMATE FOR THE GEAR BOX REPLACEMENT (WITHOUT GUARANTEE THAT IT WOULD FIX THE PROBLEM WAS IN EXCESS OF $2,000. THE OTHER GAMBLE WAS TO REPLACE THE TRANSMISSION AT THE COST OF $5,000 PLUS LABOR. I STILL DON'T HAVE CONFIRMATION OF WHAT THE PROBLEM IS, BUT THE REPAIR OPTIONS ARE COSTLY AND A GAMBLE AT BEST. *TR