NHTSA Complaint #10363872 — 2008 FORD F-550 SD ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10363872
Vehicle	2008 FORD F-550 SD
Component	ENGINE AND ENGINE COOLING
Date of Incident	May 16, 2009
Date Filed	November 3, 2010
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL*THE CONTACT OWNS A 2008 FORD F-550 SUPERDUTY. THE CONTACT STATED THAT THE ACR COOLER FAILED WHICH CAUSED ANTIFREEZE TO BE INJECTED INTO THE ENGINE FORMING A FUEL CLOUD BEHIND THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS TOLD TO MONITOR THE COOLANT AND CHANGE IT EVERY 15,000 MILES. THE DEALER INSTALLED A NEW ACR COOLER BUT THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER AND WAS AWAITING A RESPONSE. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 60,000. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

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