NHTSA Complaint #10363512 — 2005 VOLVO S40

TL*THE CONTACT OWNS A 2005 VOLVO S40. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH WHEN THE VEHICLE COMPLETELY STALLED. THERE WERE NO WARNING LIGHTS PRIOR TO THE FAILURE. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD. SHE RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE TO HER DESTINATION WHERE THE VEHICLE STALLED AGAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BATTERY CABLES WERE REPLACED FOR A SECOND TIME IN FOURTEEN MONTHS. THE CONTACT WAS DRIVING WHEN THE FAILURE OCCURRED. THE VEHICLE WAS AT THE DEALER AT THE TIME OF THE COMPLAINT; THE DEALER COULD NOT DIAGNOSE THE PROBLEM. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE TO THE DEALER. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 40,000. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.