NHTSA Complaint #10363507 — 2004 MAZDA MAZDA3

ENGINE AND ENGINE COOLING:COOLING SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Fire

Complaint Details

ODI Number 10363507
Vehicle 2004 MAZDA MAZDA3
Component ENGINE AND ENGINE COOLING:COOLING SYSTEM
Date of Incident
Date Filed
Mileage 74,000 miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I OWN A 2004 MAZDA 3 HATCHBACK THAT I PURCHASED NEW. THE CAR HAS 74,000 MILES ON IT AND HAS BEEN MAINTAINED FAITHFULLY BY MAZDA TECHNICIANS. DRIVING HOME FROM WORK, THE CAR CAUGHT FIRE. TO REITERATE, THE CAR CAUGHT FIRE. HAD MY WIFE NOT NOTICED, AND HAD WE PARKED THE CAR IN THE GARAGE, IT WOULD HAVE BURNED DOWN THE HOUSE WITH US IN IT. WE MANAGED TO PUT THE CAR OUT AND TOOK IT TO THE MAZDA DEALERSHIP. THE TECHNICIAN TOLD US THE AIR CONDITIONING COMPRESSOR FROZE AND THE BELT CAUGHT FIRE FROM THE FRICTION; THIS THEN IGNITED PLASTIC SPLASH GUARDS UNDER THE VEHICLE. ALL TOTAL - $1500 IN DAMAGE. THE TECHNICIAN STATED THE COMPRESSOR SHOULD NOT HAVE CAUSED A FIRE, AND IN FACT THIS WAS THE FIRST TIME HE HAD SEEN ANYTHING LIKE IT. I CONTACTED MAZDA AND ASKED THEM TO RECOMPENSE THE DAMAGE FROM THE FAILED COMPRESSOR AND THE FIRE, AND THEY REFUSE TO ASSIST ME (OR EVEN ACKNOWLEDGE THAT ONE OF THEIR PRODUCTS' SPONTANEOUS COMBUSTION IS A PROBLEM), OR COMPENSATE ME. I AM LESS CONCERNED ABOUT COMPENSATION THAN I AM CONCERNED THAT THERE ARE THOUSANDS OF THESE CARS ON THE ROADS, BEING DRIVEN BY FAMILIES, WAITING TO CATCH FIRE AND BURN. THIS NEEDS TO BE ADDRESSED AND ADDRESSED QUICKLY BEFORE SOMEONE LOSES THEIR LIFE. THERE HAVE BEEN NO RECALLS OR EVEN WARNINGS FROM MAZDA THAT THIS IS A POTENTIAL PROBLEM. PLEASE, I AM ASKING THAT THE NHTSA ASSIST IN DOING SOMETHING BEFORE THIS POTENTIALLY FATAL MANUFACTURER DEFECT COSTS SOMEONE THEIR LIFE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Related Complaints for the 2004 MAZDA MAZDA3

Other ENGINE AND ENGINE COOLING:COOLING SYSTEM Complaints

#10082903 THE A/C ON MY NEW CAR DOES NOT COOL THE CAR TO ANY COMFORT LEVEL.. I SWEAT IN THE HEAT WITH THE AC ON.IT DOESN'T CO...

Recent Complaints for the 2004 MAZDA MAZDA3

#11609269 EXTERIOR LIGHTING This model car has a fuse box under the glove box known as a "passenger junction box" that has a faulty or defective ...
#11561370 TIRES The contact owns a 2004 Mazda 3 equipped with Hankook Tires, Tire Line: Ventus S1 Noble2, Tire Size: 205/50/R17, DOT ...
#11538237 EXTERIOR LIGHTING There has been no accident- the vehicle is my mother in laws vehicle- my concern is while at work she has at times lo...
#11538237 STRUCTURE:BODY There has been no accident- the vehicle is my mother in laws vehicle- my concern is while at work she has at times lo...
#11538237 SUSPENSION There has been no accident- the vehicle is my mother in laws vehicle- my concern is while at work she has at times lo...
Check any vehicle history by VIN - Free vehicle history report