NHTSA Complaint #10363044 — 2000 BUICK PARK AVENUE SUSPENSION

Complaint Details

ODI Number	10363044
Vehicle	2000 BUICK PARK AVENUE
Component	SUSPENSION
Date of Incident	September 22, 2010
Date Filed	October 30, 2010
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TWO GABRIEL STRUT MOUNT KIT ITEM #142640 WERE INSTALLED IN A 2000 BUICK PARK AVENUE IN THE SPRING OF 2010 . BOTH STRUT MOUNTS FAILED AFTER ABOUT 5 MONTHS, ABOUT 3500 MILES. THE PASSENGER SIDE STRUT HAD PIERCED COMPLETELY THROUGH THE HOOD. BOTH STRUT MOUNTS WERE REPLACED, AGAIN NEW GABRIEL KIT #142640 WERE INSTALLED IN SEPTEMBER 2010. THE NEW STRUT MOUNTS ON BOTH SIDES FAILED IN OCTOBER 2010, THE PASSENGER SIDE STRUT WENT THROUGH, AND THE DRIVER'S SIDE STRUT DENTED THE HOOD. A REPLACEMENT HOOD WAS LOCATED BUT HAD NOT BEEN INSTALLED YET. THE HOLE IN THE HOOD HAD INCREASED IN SIZE AFTER THE SECOND FAILURE. I HAVE PHOTOS SHOWING THE MOUNT SEPARATING FROM THE STRUT AND THE DENT AND HOLE THE STRUT MADE IN THE HOOD. *TR

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