NHTSA Complaint #10363022 — 2005 FORD CVPI

DRIVING A 2005 CROWN VICTORIA IN THE EARLY AM (IT WAS DARK) ON A CITY STREET WITHOUT STREET LIGHTS. THE HEADLIGHTS WENT OFF. STOPPED THE CAR IMMEDIATELY. TURNED LIGHTS OFF AND BACK ON. ALL LIGHTS EXCEPT THE HEADLIGHTS WORKED. EXPERIMENTED WITH THE LIGHT SWITCH AND TURN SIGNAL LEVER. DISCOVERED THE BRIGHTS WORKED WHEN PULLING THE LEVER (MANUAL OPERATION OF THE BRIGHTS). AFTER ABOUT THREE MINUTES THE HEADLIGHTS TURNED THEMSELVES BACK ON. TOOK THE CAR TO A FORD DEALERSHIP. TOLD THEM WHAT HAD HAPPENED. THEY REPORTED LATER IN THE DAY THAT NOTHING COULD BE FOUND THAT WAS WRONG. I GOOGLED THE PROBLEM AND WAS OVERWHELMED WITH HITS. WHEN I GOT THE CAR AFTER WORK I ASKED THE SERVICE MANAGER IF ANYONE ELSE HAD ENCOUNTERED THE SAME PROBLEM. AT FIRST HE WAS RELUCTANT BUT AFTER INFORMING HIM I HAD GOOGLED THE PROBLEM AND HAD DISCOVERED THAT IT HAD HAPPENED TO OTHERS. AT THAT POINT HE DID TELL ME THAT THEY HAD OTHER CUSTOMERS COMPLAINING OF THE SAME (OR SIMILAR) PROBLEM. TO CORRECT IT I WOULD HAVE TO REPLACE THE LCM (LIGHT CONTROL MODULE). WHICH COSTS $511.00 PLUS LABOR AND TAX. (I DID NOT DO IT AT THAT TIME) THIS IS A VERY SERIOUS PROBLEM. IF I HAD NOT BEEN AS CALM AS I WAS AN ACCIDENT COULD HAVE VERILY EASILY OCCURRED. THERE HAS BEEN NO RECALL ON THIS VEHICLE/PART. WHY NOT? *TR