NHTSA Complaint #10362808 — 2008 SUZUKI RENO

I PURCHASED A NEW 2008 SUZUKI RENO FROM A DEALERSHIP IN TALLAHASSEE WHO IS NO LONGER IN BUSINESS. A MESSAGE APPEAR ON THE RIGHT SIDE (PASSAGE) THAT THE AIRBAG IS OFF. I BOUGHT THIS TO THE ATTENTION OF THE DEALERSHIP. THEY TOLD ME NOT TO WORRY ABOUT IT, IT WAS FINE. LATER I NOTICE A BALL POPPED UP ON THE DRIVER SIDE AND I LOOKED IN THE MANUAL IT STATED IT WAS MY AIRBAG. I CALLED THE MANUFACTURER IN CALIFORNIA AND THEY ADVICE ME TO HAVE IT CHECKED OUT IN OCALA FLORIDA. I TOOK THE CAR TO THE DEALERSHIP AND THEY DETECTED THAT BOTH AIRBAGS AND LIGHT WAS ON. THEY DETERMINED IT HAS INTERNAL FAULT CODE FOR THE PASSENGER SIDE AND THE AIRBAG MODULE NEEDS TO BE REPLACED AND IT ROUGHLY COST $1,000.00. THEY REFUSED TO HAVE THE AIRBAG REPLACED. AND I ASKED WHAT IF SOMEONE GET INJURY WHILE RIDING IN THE CAR, AND SHE STATED IT WILL BE MY FAULT. I TOLD HER NO, BECAUSE IT WAS A DEFECT FROM THE BEGINNING. *TR