NHTSA Complaint #10362692 — 2010 TOYOTA FJ CRUISER

TO WHOM IT MAY CONCERN: I AM WRITING TO BRING TO YOUR ATTENTION AN ISSUE THAT I FEEL SHOULD BE ADDRESSED BY TOYOTA DUE TO THE SIMPLE NUMBER OF OCCURRENCES FOUND IN SEARCHES ON THE INTERNET DATING BACK TO 2007. VEHICLE: 2010 TOYOTA MODEL: FJ CRUISER WINDSHIELD: UNREASONABLE/PREMATURE CRACKING VIN #: [XXX] THE ANGLE AT WHICH THE WINDSHIELD IS MOUNTED IS OF GRAVE CONCERN TO ME, SIMPLY BECAUSE OF MY RECENT EXPERIENCE 2 DAYS AGO. WHILE DRIVING TO THE GYM I RECEIVED 2 MERE PEBBLES HITTING MY WINDSHIELD, AND IMMEDIATELY 2 CRACKS DEVELOPED RIGHT IN FRONT OF ME. I AM NOT TALKING ABOUT LONG RUNNING CRACKS, I AM NOT EVEN TALKING ABOUT THE KIND THAT SPREAD LIKE SUN RAYS IN ALL DIFFERENT DIRECTIONS. BUT I AM MERELY SAYING THAT THE MARKS ON THE OUTSIDE OF THE WINDSHIELD HARDLY EVEN SHOW AN INDENTION IN THE GLASS. AND YET THE CRACKS ARE DEEP IN THEIR SINGLE SPOTS AND AS OF YET THEY HAVE NOT STARTED TO SPREAD. I AM NOT A TAIL GAITER, NOR WAS I TOO CLOSE TO THE VEHICLE IN FROM OF ME WHEN THIS EVEN TOOK PLACE. CONSIDERING THE SOUND THAT IT MADE WHEN I HEARD IT I SIMPLY CANNOT BELIEVE THE AMOUNT OF DAMAGE THAT HAS OCCURRED. IF YOU SIMPLY DO A GOOGLE SEARCH FOR "FJ CRUISER WINDSHIELD ISSUES/COMPLAINTS" YOU WILL FIND A PLETHORA OF COMPLAINTS/BLOGS/RANTS & RAVES ABOUT HOW THIS HAS HAPPENED FROM 2007 ONWARDS AND ALL COMPLAINTS HAVE SEEMINGLY FALLEN ON DEAF EARS. REPAIRS RANGE ANYWHERE FROM AROUND $500 - $1200 DEPENDING ON WHERE YOU GO TO REPLACE IT. AND AS FAR AS I AM CONCERNED THAT AFTER SPENDING $38,000.00 ON A VEHICLE THIS SIMPLY SHOULDN'T HAPPEN. THIS IS AN ISSUE THAT HONDA FACED IN CERTAIN YEAR/MODEL "HONDA ELEMENTS". NOT ONLY WAS THERE ISSUE COMPLAINED ABOUT ENOUGH TO GET FREE REPLACEMENTS BUT IT ALSO SPURRED HONDA TO TOTALLY RE-DESIGN THE WINDSHIELD FOR THE FOLLOWING YEARS. PLEASE DO SOMETHING ABOUT THIS ISSUES AS I AM SORELY DISAPPOINTED. I DO NOT FEEL AS THOUGH I SHOULD COME OUT OF POCKET FOR THIS REPAIR NOR THAT OF MY INSURANCE COMPANY! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF