NHTSA Complaint #10362565 — 2000 BMW 528IA SEATS

Complaint Details

ODI Number	10362565
Vehicle	2000 BMW 528IA
Component	SEATS
Date of Incident	October 26, 2010
Date Filed	October 27, 2010
Mileage	49,750 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WHILE DRIVING I ACTIVATED THE DRIVERS SIDE SEAT HEATER. AFTER A MINUTE OR TWO, I NOTICED A BURNING SMELL AND THEN STARTED TO FEEL A BURNING SENSATION IN MY LEFT SIDE BY MY PANT POCKET. I REACHED TOWARDS THE AREA AND THE LEATHER SEAT MATERIAL WAS EXTREMELY HOT AND APPEARED TO BE SCORCHING THE LEATHER SEAT MATERIAL. I IMMEDIATELY TURNED OFF THE SEAT HEATER AND WILL NOT USE IT AGAIN UNTIL IT IS REPAIRED. THIS SAME SCENARIO HAPPENED ALMOST FIVE YEARS AGO TO THE SAME VEHICLE. THE DEFECTIVE PART WAS REPLACED BY MY DEALER SERVICE DEPARTMENT. THE PART APPARENTLY FAILS AFTER AN AVERAGE OF FIVE YEARS. THIS IS A SAFETY HAZARD AS ONE COULD GET BURNED WHILE DRIVING AND NOT KNOW WHAT TO DO WHICH COULD RESULT IN A SERIOUS CRASH OR FIRE. *TR

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