NHTSA Complaint #10362473 — 2002 FORD WINDSTAR

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING 40 MPH THE ABS BRAKE LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TO SIX TIMES FOR THE FAILURE. THE DEALER REPLACED THE BRAKE PADS AND ADVISED HER THAT THE PROBLEM WAS ELECTRICAL. THE ELECTRICAL FAILURE CAUSED THE RADIO AND ALL OF THE INTERIOR LIGHTS TO SHUT ON AND OFF INTERMITTENTLY. THE VEHICLE ALSO LEAKED OIL AND POWER STEERING FLUID. SHE STATED THAT PER THE DEALER THE VEHICLE NEEDED AN AXLE, RACK AND PINION WHICH ALSO AFFECTS THE STEERING COLUMN. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PURCHASED USED IN 2007 AND THE FAILURE STARTED AS SOON AS SHE PURCHASED IT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 116,840.