NHTSA Complaint #10362458 — 2010 FORD EXPEDITION

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10362458
Vehicle	2010 FORD EXPEDITION
Component	SEATS
Date of Incident	April 8, 2010
Date Filed	October 26, 2010
Mileage	20 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

THE TWO FRONT HEADRESTS ARE AT AN ACUTE ANGLE TOWARDS THE FRONT OF THE VEHICLE AND PRECLUDE THE DRIVER/RIDER FROM SITTING UPRIGHT WITHOUT TILTING HIS HEAD CONSIDERABLY FORWARD. RIDING LIKE THIS FOR ANY LENGTH OF TIME CAUSES A VERY BAD NECK ACHE AND PREVENTS THE DRIVER/RIDER FROM BEING ABLE TO LOOK UP. THE ONLY SOLUTIONS ARE TO REMOVE THE HEADREST OR TO TURN THE HEADREST AROUND. BOTH OF THESE TOTALLY DEFEAT THE PURPOSE OF THE HEADREST TO PREVENT WHIPLASH. *TR

Related Complaints for the 2010 FORD EXPEDITION

Other SEATS Complaints

#10381369 — February 9, 2011 — 2010 FORD EXPEDITION HEADREST DESIGN IS EXTREMELY UNCOMFORTABLE. ANGLE IS TOO FAR FORWARD. I HAVE CONSTANT UPPER BA...

#10370417 — December 13, 2010 — I JUST WANT TO REPORT HOW UNCOMFORTABLE THE HEADREST IN THE FORD EXPEDITION ARE. THEY ARE TILTED WAY TO FAR FORWARD. *TR

#10362423 — October 26, 2010 — HEADRESTS FOR DRIVER'S AND PASSENGER'S SEATS ARE AT AN ACUTE INWARD ANGLE FORCING IMPROPER SITTING POSITION IN SEAT A...

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