NHTSA Complaint #10362408 — 2002 BMW 325 LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	10362408
Vehicle	2002 BMW 325
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	July 11, 2010
Date Filed	October 26, 2010
Mileage	88,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL*THE CONTACT OWNS A 2002 BMW 325. THE CONTACT STATED THAT THE DOORS HAVE STOPPED UNLOCKING. THE CONTACT HAD TO OPEN THE WINDOWS FROM INSIDE OF THE VEHICLE AND THEN UNLOCK THEM SINCE THEY WOULD NOT OPEN FROM THE INSIDE OF THE VEHICLE. WHEN USING THE KEY, THE CONTACT WAS ABLE UNLOCK THE DRIVERS SIDE DOOR, BUT NOT THE OTHER DOORS. THE DEALER STATED THAT THIS WAS A KNOWN ISSUE WITH THE VEHICLE AND WAS CAUSED BY A FAILURE PROBLEM WITH THE ELECTRICAL SYSTEM. THE FAILURE MILEAGE WAS 88000 AND THE CURRENT MILEAGE WAS 92000.

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