NHTSA Complaint #10362365 — 2006 AUDI A3

THIS IS FOR A 2006 AUDI A3 2.0T WITH THE FSI ENGINE AND THE DSG TRANSMISSION. BOTH MY WIFE AND I EXPERIENCE A FEW DANGEROUS SITUATIONS WHERE THE AUTOMATIC TRANSMISSION DISENGAGED UNEXPECTEDLY AND WE LOST THE ABILITY TO MAKE THE CAR MOVE VIA THE GAS PEDAL. THE CAR'S LCD GEAR SELECTOR DISPLAY THEN BEGAN TO FLASH INTERMITTENTLY TO INDICATE A TRANSMISSION FAILURE OF SOME TYPE. WE DID REGAIN 1ST GEAR AFTER A FEW SECONDS AS WELL BUT THIS PUT US AT DANGER AND IS NOT ACCEPTABLE FOR A FAMILY CAR WITH ONLY 42590 MILES ON IT. THE PROBLEM THEN RE-OCCURRED WITHIN THE NEXT FEW DAYS ABOUT 3 MORE TIMES AND EVEN FAILED WHILE DRIVING INTO THE DEALERSHIP. I HAD TO CALL A COUPLE OF DEALERSHIPS TO GET A STRAIGHT ANSWER AS WELL ON WHETHER THIS WAS COVERED UNDER ANY KIND OF RECALL WARRANTY AS WELL AS THEY WERE ABOUT TO TRY AND MAKE ME PAY FOR THIS UNTIL I ASKED. THE SERVICE FOR A FAILED DSG TRANSMISSION IS EXORBITANTLY PRICED AND ALSO UNACCEPTABLE FOR A CAR THAT ONLY HAS 42590 MILES ON IT AND IS DRIVEN AS A FAMILY CAR STRICTLY. NOT TO MENTION IT HAS BEEN ROUTINELY SERVICED UNDER WARRANTY AND IS NOT DUE TO ANY NEGLECT OR ABUSE. THE DEALER DID REPLACE THE FAILED MECHATRONIC UNIT AND EVEN NOTED THAT THE TRANSMISSION FLUIDS WERE ALL AT THE PROPER LEVELS. THE OLD PART WAS NOT AVAILABLE FOR ME TO VIEW AND I DID NEGLECT TO ASK FOR IT AS THAT IS USUALLY MY PRACTICE WHEN GETTING PARTS REPLACED. *TR