NHTSA Complaint #10362089 — 1999 DODGE RAM 1500 STRUCTURE

Complaint Details

ODI Number	10362089
Vehicle	1999 DODGE RAM 1500
Component	STRUCTURE
Date of Incident	August 18, 2008
Date Filed	October 24, 2010
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE UPPER DASH PANEL/PAD IN THE 1999 SERIES OF DODGE RAM PICKUP'S HAS BEEN EXPERIENCING CRACKS IN IT. THESE CRACKS START AND THEN DO NOT STOP. ON MY PARTICULAR TRUCK I AM MISSING A HUGE CHUNK OF THE DASH DUE TO THIS PROBLEM. I HAVE SEARCHED AND SEARCHED THE INTERNET FOR A REPLACEMENT PART, BUT TO MY SURPRISE THERE ARE NONE AT A DECENT REPLACEMENT RATE. THE BODY MAN I SPOKE TO AT A LOCAL DEALERSHIP SAYS THAT ALL THE DODGE DASH PADS ARE LIKE THIS, AND I HAVE FOUND HIM TO BE CORRECT. I HAVE READ COUNTLESS NUMBERS OF INCIDENTS OF SIMILAR PROPORTIONS IN FORUMS ALL OVER THE INTERNET ABOUT THIS SAME PROBLEM. I WOULD REALLY LIKE TO SEE MAKERS OF DODGE ISSUE A RECALL ON THIS ITEM AND REPLACE IT AT NO COST TO OWNERS LIKE ME EXPERIENCING THIS PROBLEM WITH A PRODUCT THAT WILL NOT CRACK LIKE THIS ONE HAS. IT IS DANGEROUS TO PEOPLE NOT ONLY BY THE SHARP CORNERS OF BROKEN PIECES OF DASHBOARD, BUT FOR SOME IT HAS SHORTED OUT WIRES THAT HAVE MELTED FROM EXPOSURE TO THE SUN AND CAUSED SEVERE RISK TO THEIR SAFETY. PLEASE, PLEASE, PLEASE DO SOMETHING ABOUT THIS. I MYSELF HAVE CUT MY ARM OPEN ON A PIECE OF BROKEN DASH WHEN ONE OUT OF NO WHERE JUST DECIDES TO BREAK OFF. *TR

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