NHTSA Complaint #10361879 — 2010 HARLEY-DAVIDSON FLHTCU

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10361879
Vehicle	2010 HARLEY-DAVIDSON FLHTCU
Component	POWER TRAIN
Date of Incident	September 29, 2010
Date Filed	October 23, 2010
Mileage	1,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

WITH ONLY 1800 MILES ON A 2010 HARLEY DAVIDSON FLHTCU BOUGHT NEW EXCESSIVELY LOUD CLANKING WAS PRESENT AT 2000-2500 RPM. THE PRIMARY CASE NEEDED TO BE REMOVED AND THE COMPENSATOR SHOWED SIGNS OF WEAR ALREADY AND IT WAS FOUND THAT THE MAIN COMPENSATOR BOLT WAS LOOSE. IT WAS RE-TORQUED TO SPEC AND THE NOISE IS FOR THE MOST PART GONE. BUT THERE IS STILL SOME NOISE PRESENT. I WAS TOLD THAT HD WOULD NOT CHANGE IT UNTIL IT COMPLETELY FAILED. HARLEY DAVIDSON KNOWS THERE IS AN ISSUE WITH THEIR TOURING PLATFORMS COMPENSATORS TO THE POINT THAT THEY HAVE UPGRADED THEM FOR 2011. MANY FAILURES OF THIS PART HAS BEEN REPORTED ON THE INTERNET FOR MODEL YEARS 2007-2010 I URGE YOU TO GET INVOLVED AND ENCOURAGE A RECALL. IF AND WHEN THE COMPENSATOR FAILS, DEATH OR SEVERE INJURY CAN OCCUR TO THE RIDER. IT IS A SIMPLY 100 US DOLLAR PART. *TR

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