NHTSA Complaint #10361654 — 2000 HONDA ODYSSEY

HONDA IS REPLACING FAULTY TRANSMISSIONS WITH REBUILT TRANSMISSIONS THAT ARE JUST AS FAULTY, IF NOT MORE SO, THAN THE ORIGINAL. MY 2000 HONDA ODYSSEY IS CURRENTLY AT THE DEALER WAITING FOR ITS 4TH TRANSMISSION. AFTER THE FIRST ONE FAILED AT 62K MILES, THE DEALER ASSURED ME THAT HONDA HAD FIXED THE ISSUES AND THAT THE REPLACEMENT WOULD NOT HAVE THE SAME PROBLEM. WOO HOO FOR HONDA! THEY ACKNOWLEDGED A PROBLEM, FIXED IT, AND TOOK MEASURES TO ADDRESS IT AT NO COST TO THE CUSTOMER. THEY SCORED BIG POINTS WITH THAT MOVE... UNTIL THE SECOND TRANSMISSION FAILED 57K MILES LATER (10K MILES PAST THE 109K CLASS ACTION WARRANTY EXTENSION). WHEN I BROUGHT IT BACK TO THE DEALER THIS TIME, I QUESTIONED HIM OVER AND OVER AGAIN ABOUT THE QUALITY OF THE TRANSMISSION THEY WERE ABOUT TO INSTALL. HE ACKNOWLEDGED THAT SOME OF THE EARLY REPLACEMENTS DID STILL HAVE PROBLEMS, BUT HONDA REALLY HAD FIXED THEM THIS TIME. I TOOK HIS WORD FOR IT, BUT SURE ENOUGH, 38K MILES LATER, THAT ONE FAILED TOO. HOW CAN HONDA CONTINUE TO GET AWAY WITH INSTALLING THESE FAULTY REPLACEMENT TRANSMISSIONS? I'M NOW LOOKING AT THE WORK ORDER FOR THE FOURTH TRANSMISSION AND IT LISTS THE PART NUMBER AS '06200-P7T-030RM WARRANTY A/T KIT'. THIS IS THE EXACT SAME PART NUMBER THAT WAS ON THE INVOICES FOR THE SECOND AND THIRD TRANSMISSIONS. REALLY? THEY KEEP TELLING ME THEY'VE FIXED THE PROBLEMS, BUT THE PART NUMBER STAYS THE SAME AND THE OUTCOME DOESN'T CHANGE? THIS IS FRAUD. THEY ARE CHARGING EXCESSIVE AMOUNTS OF MONEY ($4,000-6,000) FOR A PRODUCT THAT HAS PROVEN TO BE FAULTY (JUST DO A GOOGLE SEARCH ON 'ODYSSEY TRANSMISSION'), AND ARE INTENTIONALLY PUTTING THE SAFETY OF THOUSANDS OF PEOPLE AT RISK. *TR