NHTSA Complaint #10361409 — 2004 VOLKSWAGEN PASSAT

ENGINE AND ENGINE COOLING:COOLING SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10361409
Vehicle	2004 VOLKSWAGEN PASSAT
Component	ENGINE AND ENGINE COOLING:COOLING SYSTEM
Date of Incident	October 12, 2010
Date Filed	October 20, 2010
Mileage	84,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

THE OWNER'S MANUAL STATES THAT THE ENGINE COOLANT IS NOT TO BE REPLACED. HOWEVER, I NOW HAVE A HEATER CORE THAT IS CLOGGED AND THAT CAUSES NO HEAT IN THE PASSENGER COMPARTMENT OF THE CAR. THE INSTRUCTIONS GIVEN TO CONSUMERS IN THE VOLKSWAGEN OWNER'S MANUAL IS IN ERROR AND LEADS TO EXPENSIVE REPAIR COSTS. *TR

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