NHTSA Complaint #10361304 — 2010 INFINITI FX

I HAVE A 2010 INFINITI FX35 IT HAS A NEW FEATURE REV IDLING; IT IS SUPPOSE TO KEEP THE RPMS CONSISTENT AS THE ENGINE SLOWS; MY CAR HAS VERY DISTINCT POWER SURGES IT WILL RACE UP TO AN ADDITIONAL 1000 RPMS AS THE CAR STARTS TO COME TO A HALT; INFINITI HAS MADE 5 ATTEMPTS ON THIS CAR AND HAS REFUSED ME SERVICE AND I HAVE BEEN TOLD THROUGH THEIR CUSTOMER SERVICE (NATIONAL NOT DEALER LEVEL) THAT I AM BASICALLY OUT OF LUCK. THIS SUDDEN RAPID ACCELERATION HAS CAUSED ME TO RUN OFF THE ROAD TWICE TO AVOID HITTING THE CAR IN FRONT OF ME AND IS A HUGE SAFETY HAZARD; I HAVE OWNED 300 NEW VEHICLES AND THIS IS THE FIRST I HAVE ASKED AN OEM TO BUY BACK IT IS A SAFETY HAZARD THEY HAVE DENIED MY REQUEST AND I HAVE BEEN DENIED SERVICE ON A 2010 WITH 8900 MILES. *TR