NHTSA Complaint #10361214 — 2004 FORD F-150 SUSPENSION

Complaint Details

ODI Number	10361214
Vehicle	2004 FORD F-150
Component	SUSPENSION
Date of Incident	October 17, 2010
Date Filed	October 19, 2010
Mileage	23,650 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

TL*THE CONTACT OWNS A 2004 FORD F150. DURING ROUTINE MAINTENANCE THE MECHANIC NOTICED THAT THE LEFT LOWER CONTROL A-FRAME WAS CRACKED. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHERE THEY CONFIRMED THAT THE LOWER CONTROL ARM WAS CRACKED AND THEY COULD NOT TELL IF IT WAS ONLY CRACKED ON THE SIDE. THEY INFORMED HER THAT SHE WOULD BE RESPONSIBLE FOR THE REPAIR SINCE THERE WAS NO WARRANTY OR RELATED RECALL. THE MANUFACTURER WAS NOTIFIED AND INFORMED HER THERE WAS NOTHING THEY COULD DO SINCE THE WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS 23,650. UPDATED 02/09/11*LJ THE CONSUMER STATED FORD FINALLY AGREED TO HELP PAY FOR THE REPAIRS. UPDATED 05/06/11

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