NHTSA Complaint #10361120 — 2002 NISSAN ALTIMA

I OWN A 2002 NISSAN ALTIMA. A FEW MONTHS AGO I NOTICED RUST ON BOTH THE PASSENGER AND DRIVER SIDE. THE DRIVERS SIDE IS WORSE THAN THE PASSENGERS SIDE. THERE IS AN ACTUAL HOLE IN THE METAL WHERE IT HAS CORRODED. IT HAS RUSTED FROM THE INSIDE OUT, SO IT APPEARS TO ME AS IF IT IS A FACTORY DEFECT. I CALLED NISSAN AND SPOKE WITH A REPRESENTATIVE. SHE TOLD ME THERE WAS NOTHING NISSAN COULD DO BECAUSE THE WARRANTY HAS EXPIRED. I TALKED TO HER SUPERVISOR AND SHE TOLD ME ALSO THERE WAS NOTHING THEY COULD DO. HER 3 REASONS WERE: (1) IT COSTS TOO MUCH TO FIX (2) SHE DOES NOT KNOW THE HISTORY OF THE VEHICLE AND (3) THE WARRANTY HAS EXPIRED. I BELIEVE THAT THIS DEFECT IS A SAFETY ISSUE AND NISSAN NEED TO FIX IT. *TR