NHTSA Complaint #10360614 — 2005 CHRYSLER CROSSFIRE

TL* THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE SRT. THE CONTACT STATED THAT THE REAR HATCHBACK WINDOW FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE WINDOW WAS REPAIRED YET THE FAILURE RECURRED. THE DEALER REPAIRED THE WINDOW A SECOND TIME YET THE WINDOW FRACTURED AGAIN WITHIN ONE MONTH. THE DEALER THEN ADVISED HIM TO CONTACT THE MANUFACTURER. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED AGAIN AND THE FAILURE RECURRED. THE MANUFACTURER ADVISED THE CONTACT THAT THEY WOULD INSTALL A NEW CONVERTIBLE TO REMEDY THE FAILURE, AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 17,000.