NHTSA Complaint #10360154 — 2004 DODGE RAM 1500

TL*THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTICE ASSOCIATED WITH TWO DIFFERENT VOLUNTARY RECALLS ISSUED BY THE MANUFACTURER. THE RECALL REFERENCE NUMBERS WERE E17 AND H46. THE SAFETY DEFECT COMPONENTS WERE UNKNOWN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR THE RECALL REMEDY REPAIR; HOWEVER, THE TECHNICIAN REFUSED TO REPAIR THE VEHICLE AFTER AN APPOINTMENT WAS PREVIOUSLY SCHEDULED. THE DEALER WAS UNABLE TO PROVIDE A DATE WHEN THE VEHICLE COULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND WOULD NOT PROVIDE FURTHER ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 46,000. THERE WAS NO FAILURE MILEAGE. THE VIN WAS UNAVAILABLE.