NHTSA Complaint #10359700 — 2002 HONDA ACCORD

TL*THE CONTACT OWNS A 2002 HONDA ACCORD. THE CONTACT STATED THAT SHE RECEIVED TWO NOTIFICATIONS OF NHTSA CAMPAIGN ID NUMBER: 09V259000 (AIR BAGS: FRONTAL: DRIVER SIDE INFLATOR MODULE). THE FIRST LETTER WAS RECEIVED SEPTEMBER 2009 AND THE DEALER WAS CONTACTED TO HAVE THE VEHICLE REPAIRED. THE DEALER ADVISED THE CONTACT THAT THE PARTS NEEDED FOR REPAIRS WERE NOT READILY AVAILABLE AND WOULD NEED TO BE ORDERED. THE DEALER ADVISED THE CONTACT THAT SHE WOULD BE CONTACTED WHEN THE PARTS BECAME AVAILABLE. THE CONTACT RECEIVED THE SECOND RECALL NOTICE OCTOBER 2010 BUT DID NOT CONTACT THE DEALER. SHE STATED THAT SHE HAD NOT EXPERIENCED A FAILURE BUT WAS UPSET THAT THE DEALER NEVER INFORMED HER THAT THE PARTS HAD BECOME AVAILABLE. THE CURRENT MILEAGE WAS 228,232. UPDATED 5/9/11 *CN THE CONSUMER STATED THE PROBLEM WAS RESOLVED IN DEC 2010 BY THE DEALER. UPDATED 05/18/11*JB