NHTSA Complaint #10359642 — 2006 FORD FUSION

TL* THE CONTACT OWNS A 2006 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING A RIGHT TURN WHEN THE TRANSMISSION EXHIBITED A HESITATION AND BEGAN JERKING ABNORMALLY. THE RPM GAUGE DISPLAYED AN EXTREMELY LOW READING. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. AFTER WAITING A FEW MOMENTS, THE VEHICLE RESUMED AT A LOW SPEED WITHOUT EXPERIENCING THE PREVIOUS FAILURES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE COMPLETE BRAKE SYSTEM WAS REPLACED. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR INSPECTION. THE FAILURE WAS RELATED TO THE TRANSMISSION AND THE TECHNICIAN DETECTED THE THAT THE GEARS WERE STICKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TRANSMISSION SHOP FOR A SECOND OPINION WHERE THEY STATED THE SAME DIAGNOSIS AS MENTIONED BY THE DEALER. THE CONTACT WAS WAITING UPON A RESPONSE FROM THE MANUFACTURER REGARDING THE TRANSMISSION FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.