NHTSA Complaint #10359641 — 2002 HONDA ACCORD

TL* THE CONTACT OWNS A 2002 HONDA ACCORD. THE CONTACT WAS DRIVING 30 MPH WHEN THE TRANSMISSION BEGAN HESITATING AND EXHIBITING AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE OR GENERATE ANY FAILURE CODES. THE TRANSMISSION FAILED AND THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT NOT REPAIRED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL AND WOULD NOT ASSIST WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT SHE WAS ABLE TO REMOVE HER KEY FROM THE IGNITION WITHOUT THE VEHICLE BEING IN PARK. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 66,000.