NHTSA Complaint #10359462 — 1999 LINCOLN TOWN CAR

TL*THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD CRACK. HE PULLED OVER BUT DID NOT FIND THE CAUSE OF THE NOISE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS ADVISED THAT THE FRONT BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER IN REGARDS TO RECALL 98V322000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT) BUT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED. THE CONTACT ALSO STATED THAT THERE WAS A CRACK IN THE INTAKE MANIFOLD AND A MECHANIC TOLD HIM THAT IT NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 111,500.