NHTSA Complaint #10359362 — 2003 CHEVROLET TAHOE

TL*THE CONTACT OWNS A 2003 CHEVROLET TAHOE. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE SPEEDOMETER AND FUEL GAUGE MALFUNCTIONED. THE CONTACT WAS UNABLE TO DETERMINE HOW FAST THE VEHICLE WAS TRAVELING. THE MANUFACTURER MAILED THE CONTACT A LETTER REGARDING THE DEFECT WITH THE INSTRUMENT CLUSTER. WHEN THE LETTER WAS RECEIVED THE CONTACT DID NOT HAVE AN ISSUE WITH THE INSTRUMENT CLUSTER ON THE VEHICLE. THE LETTER STATED THAT THE MANUFACTURER EXTENDED THE WARRANTY TO SEVEN YEARS FROM THE DATE THAT THE VEHICLE WAS IN SERVICE OR 70,000 MILES. THE CONTACT EXCEEDED THE EXTENDED WARRANTY AND THE DEALER WILL NOT REPAIR THE INSTRUMENT CLUSTER UNDER THE WARRANTY; HOWEVER, THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIRS SINCE THIS WAS A KNOWN SAFETY ISSUE. THE FAILURE MILEAGE WAS 55,000.