NHTSA Complaint #10359351 — 2002 JEEP LIBERTY

I BOUGHT A 2002 JEEP LIBERTY SPORT IN AUGUST 2001. I STILL OWN IT AND OVER THE YEARS THERE HAS BEEN A CONSISTENTLY RECURRING PROBLEM WITH THE OPERATORS ON THE DOOR WINDOWS BREAKING OR FAILING CAUSING THE WINDOW GLASS TO FALL INSIDE THE DOOR. THIS HAS OCCURRED ON MY VEHICLE AT LEAST ONCE A YEAR (TO DIFFERENT WINDOWS) AND EACH TIME THE REPAIR IS TO REPLACE THE WINDOW OPERATOR AT A COST OF ALMOST $300 FOR THE PART AND EQUAL AMOUNT FOR LABOR, ETC. THE FAILURE IS APPARENTLY A PLASTIC CLIP THAT BREAKS OR LOSES ITS GRIP ON THE GLASS BUT THE DEALERS SAY THEY MUST REPLACE THE WHOLE OPERATOR. I NOTE FROM THE INTERNET THAT MANY OTHER JEEP LIBERTY OWNERS REPORT THE SAME DEFECT. WHY CAN'T CHRYSLER/JEEP COME UP WITH A PERMANENT FIX FOR THIS PROBLEM. IT IS A CHRONIC DEFECT AND A POTENTIAL SAFETY HAZARD IF THERE ARE CHILDREN IN THE VEHICLE. *TR