NHTSA Complaint #10359329 — 1999 HYUNDAI SONATA GLS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10359329
Vehicle	1999 HYUNDAI SONATA GLS
Component	SUSPENSION
Date of Incident	September 20, 2010
Date Filed	October 5, 2010
Mileage	129,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I HAVE A DEFECTIVE SUBFRAME ON A 1999 SONATA PURCHASED NEW IN IOWA AND DRIVEN THERE FOR 4 YEARS. IT HAS COMPLETELY RUSTED OUT ON THE PASSENGER FRONT SIDE CAUSING STEERING CONTROL ARMS AND DRIVE AXLE TO BREAK LOOSE FROM VEHICLE AND MAKING VEHICLE INOPERABLE. THIS SHOULD BE COVERED UNDER HYUNDAI RECALL CAMPAIGN 089. NHTSA CAMPAIGN ID NO. 09V124000. I AM GETTING NO RESPONSE AS TO IF THEY WILL COVER THIS DAMAGE AND REPLACE SUBFRAME FROM THE LOCAL DEALER TAMIAMI HYUNDAI IN NAPLES, FL AND HAVE ALSO CONTACTED THE HYUNDAI CUSTOMER ASSISTANCE CENTER 3 TIMES TO NO AVAIL. I WAS TOLD BY A MECHANIC THAT IF THIS WOULD HAVE HAPPENED AT HIGHWAY SPEEDS I WOULD HAVE PROBABLY LOST CONTROL OF VEHICLE AND IT WOULD HAVE ROLLED. NEVER SINCE I OWNED THE VEHICLE WAS TOLD OF THIS RECALL AND THEY CURRENTLY STATE THE VIN OF THE VEHICLE IS NOT BEING SHOWN IN THE RECALL LIST, BUT IT WAS PURCHASED NEW IN IOWA SO IT SHOULD BE INCLUDED. *TR

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