NHTSA Complaint #10359258 — 2000 CHRYSLER SEBRING CONVERTIBLE

TL*THE CONTACT OWNS A 2000 CHRYSLER SEBRING. THE CONTACT STATED THAT WHILE TRYING TO START THE VEHICLE, THE KEY WOULD NOT TURN IN THE IGNITION SWITCH. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER WHENEVER THE FAILURE OCCURRED SPORADICALLY FOR THE LAST FIVE YEARS. THE CONTACT HAD NOT ALLOWED THE DEALER TO DIAGNOSE THE FAILURE WITH THE IGNITION SWITCH. THE CONTACT WAS USING HOME REMEDIES TO DIAGNOSE THE FAILURE; HOWEVER, IT WAS UNSUCCESSFUL. THE CONTACT STATED THIS WAS A SAFETY ISSUE BECAUSE THE VEHICLE COULD LEAVE HIM STRANDED ON THE ROAD. THE FAILURE MILEAGE WAS 40,000.