NHTSA Complaint #10359192 — 2003 MERCEDES BENZ E320 SERVICE BRAKES, HYDRAULIC

Complaint Details

ODI Number	10359192
Vehicle	2003 MERCEDES BENZ E320
Component	SERVICE BRAKES, HYDRAULIC
Date of Incident	October 4, 2010
Date Filed	October 4, 2010
Mileage	113,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

2003 E320 MERCEDES BRAKE FAILURE!! -------------------------------------------------------------------------------- I BOUGHT THIS CAR IN 07 WITH 65,000 MILES A GOOD DEAL. FINE CAR! HOWEVER...TODAY WHILE DRIVING TO WORK A RED BRAKE FAILURE WARNING...FLASHES ACROSS THE SCREEN AND MY CAR WOULD NOT STOP!!! I AM ROLLING ACROSS A SMALL COUNTRY RD BRIDGE AND THANKFULLY AM AT THE BOTTOM OF A STEEP HILL. THE BRAKE PEDAL JUST FLOPPED..NOTHING.. I MANAGED TO GET IT INTO PARK AND GET OUT WITH THE CAR STILL RUNNING!!! I'VE HAD IT TOWED TWO HOURS AWAY...WHILE WAITING ON MY HUSBAND TO GET HOME TO GO THE DEALERSHIP WITH ME, I LOCATED ABOUT 3 RECALLS ON THIS MODEL.. QUESTION... WHAT RESPONSIBILITY DOES THIS USED IMPORT CAR DEALER HAVE TO ME AS A CUSTOMER? THEY ARE CONSULTING THE MERCEDES DEALERSHIP TO SEE IF IT IS INDEED AN ISSUE WITH A BRAKE/HYDRAULICS RECALL..I DON'T WANT TO DRIVE THIS CAR AGAIN..I OWE SOME MONEY ON IT. WHAT COULD I INSIST THEY DO??? *TR

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