NHTSA Complaint #10359074 — 2001 TOYOTA RAV4

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10359074
Vehicle	2001 TOYOTA RAV4
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	May 29, 2009
Date Filed	October 4, 2010
Mileage	127,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

2001 TOYOTA RAV4 ECM AND TRANSMISSION REPLACED IN MAY OF 2009. PAID OUT OF POCKET. REPLACEMENT WAS A REBUILT TRANSMISSION INSTALLED BY DEALER (VICTORY TOYOTA IN CANTON, MI) SECOND TRANSMISSION FAILED AFTER 17,000 MILES. PAID OUT OF POCKET AGAIN. NO HELP FROM DEALER OR TOYOTA CORPORATE. FOUND OUT THAT DEALER JUST SWAPPED TRANS, DID NOT ACTUALLY REBUILD TRANS. TOOK IT TO AN INDEPENDENT TRANS SHOP. INDEPENDENT DISCOVERED A WASHER MISSING THAT CAUSED THIRD GEAR TO STRIP (DEFECT IN SECOND TRANS). TRANS REPAIRED, BUT THEN GOT A HARD DOWNSHIFT INTO FIRST GEAR WHEN STOPPING, CHECK ENGINE LIGHT AND P0420 P0430 CODES. INDEPENDENT TRANS SHOP CLEARED CODES, AND TOLD ME THAT IF IT HAPPENED AGAIN TO HAVE DEALER RE-FLASH ECM. WORKED OK FOR ABOUT FIVE DAYS, THEN GOT THE HARD DOWNSHIFT INTO 1ST GEAR AGAIN. TOOK IT TO DEALER. NOW THEY SAY THE CHARCOAL CANNISTER NEEDS TO BE REPLACED. I WILL SUBMIT FOR RE-IMBURSEMENT UNDER EXTENDED WARRANTY, BUT AM SEEKING REIMBURSEMENT FOR SECOND TRANSMISSION WHICH WAS A DIRECT RESULT OF THE FIRST ECM AND TRANS FAILING. *TR

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