NHTSA Complaint #10358290 — 2008 LINCOLN MKX

I HAVE A 2008 LINCOLN MKX WHICH WAS PURCHASED LATE 2008. IF I AM A STOP AT A LIGHT OR INTERSECTION AND IT IS ON AN INCLINE, AFTER I TAKE MY FOOT OFF THE BRAKE IT WILL ROLL BACK UNTIL I BRAKE OR USE THE ACCELERATOR. ON FRIDAY, SEPT. 17TH, I WAS PULLING OUT OF A GAS STATION WHICH HAD A VERY STEEP INCLINE AND I HAD TO COME TO A STOP TO ALLOW FOR TRAFFIC BEFORE I LEFT THE STATION . I TOOK MY FOOT OFF THE BRAKE TO TRY TO ACCELERATE AND IT ROLLED BACK SEVERELY ALMOST HITTING A GAS TANKER. I TOOK IT IN TO LINCOLN AND HAD IT LOOKED AT BECAUSE I AM STILL UNDER WARRANTY AND THEY SAID THERE WAS NEVER ANY 'HILL ASSIST' PUT ON THE NORMAL CHARACTERISTIC OF THE CAR. THE DEALER ADVISED ME THERE WAS NOTHING THEY I COULD DO, AND THEN TOLD ME TO USE MY FULLY AUTOMATIC CAR LIKE I WAS USING A MANUAL TRANSMISSION AND THAT I SHOULD BRAKE AND ACCELERATE AT THE SAME TIME ON A STEEP HILL. I REMIND YOU THAT I'M STILL UNDER WARRANTY. THIS IS A SERIOUS SAFETY ISSUE AND SOMEBODY HAS TO DO SOMETHING. EITHER A PEDESTRIAN OR ANOTHER VEHICLE WILL BE INVOLVED BECAUSE OF THE ROLL BACK. *TR